MORREALE REAL ESTATE SERVICES, INC BROKER/AGENT REVEIW

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1.MORREALE REAL ESTATESERVICES & BROKER/AGENTREVIEWPresented by:Sheryl Nash, VP, CRP, GMS-T&Carla Blankenship, Director,Network Management,1CRP, GMS-T

2.GOAL OF THIS PRESENTATION…The goal of this presentationis to share some of MRESprocesses with you in orderto strengthen ourpartnership.Morreale Real Estate Services, Inc. intends that the information contained herein is intended only for the person or entity to which it ispresented and may contain confidential and privileged information. Any review, dissemination or other us of, or taking of any action inreliance upon, this information by persons or entities other than the intended recipient is prohibited.2

3.DISCUSSION POINTS••••••Morreale Real Estate Services, Inc. (MRES) backgroundMRES ServicesMRES Client’sAccess to MRES’s WebsiteRequirements to make each transaction a success for allMetrics3Morreale Real Estate Services, Inc. intends that the information contained herein is intended only for the person or entity to which it is presented andmay contain confidential and privileged information. Any review, dissemination or other us of, or taking of any action in reliance upon, thisinformation by persons or entities other than the intended recipient is prohibited.

4.MRESMorreale Real Estate Services, Inc. (MRES) is an independent, family owned companythat provides services to the real estate, mortgage, and corporate relocationindustries. What sets us apart?•COLLABORATIVE. We work with our clients to come up with the best solutionsfor them. We listen to their needs and make recommendations to them based offbest practices and local real estate customs.•SOLUTIONS. Our independence gives us the flexibility to provide our clients withcustomized solutions that are ideal for them.•INNOVATIVE. We customize our approach to each client’s needs and provide ourclients with a paperless environment, online document management, and 24/7 fileaccess.•TENURE. We have experienced relocation and title professionals with a proventrack record of delivering superior results in a variety of market conditions.Morreale Real Estate Services, Inc. intends that the information contained herein is intended only for the person or entity to which it is presented and may 4contain confidential and privileged information. Any review, dissemination or other us of, or taking of any action in reliance upon, this information bypersons or entities other than the intended recipient is prohibited.

5.MRES SERVICESNational Titleand SettlementServicesFinancial andAccountingServicesAttorney/LegalServicesPropertyManagement(Inventory,Destination)DocumentPreparationVendorManagementLumpSum/ManagedCap RelocationFile Availability &ReportingServicesIndustry BestPracticesMorreale Real Estate Services, Inc. intends that the information contained herein is intended only for the person or entity to which it is presented and maycontain confidential and privileged information. Any review, dissemination or other us of, or taking of any action in reliance upon, this information bypersons or entities other than the intended recipient is prohibited.5

6.MRES SERVICE TEAMSThere is anAccountManager(s) for eachof ourclientsThere is aTeam Leadfor eachteamSupportPropertyManagementTitle6Morreale Real Estate Services, Inc. intends that the information contained herein is intended only for the person or entity to which it is presented andmay contain confidential and privileged information. Any review, dissemination or other us of, or taking of any action in reliance upon, this informationby persons or entities other than the intended recipient is prohibited.

7.MRES SERVICE TEAMS CON’TEquityDocumentPreparationClosingPostClosing/Reconciliation7Morreale Real Estate Services, Inc. intends that the information contained herein is intended only for the person or entity to which it is presented andmay contain confidential and privileged information. Any review, dissemination or other us of, or taking of any action in reliance upon, thisinformation by persons or entities other than the intended recipient is prohibited.

8.MRES’s TOP CLIENTS••••••••Graebel Relocation ServicesBGRS RelocationTRC Global RelocationReloDirectCorporate Relocation (CRI)Cornerstone RelocationAll Relocation Services, Inc (ARSI)Premier•American International RelocationSolution (AIRES)••••••CompassK2LexiconParagonPromisorRelocation America8Morreale Real Estate Services, Inc. intends that the information contained herein is intended only for the person or entity to which it is presented and maycontain confidential and privileged information. Any review, dissemination or other us of, or taking of any action in reliance upon, this information by personsor entities other than the intended recipient is prohibited.

9.MRES WEBSITEOne of the benefit’sof being a MorrealePreferred Partner isaccess to ourwebsite. Thebenefits to bothyou and MRES arelisted to the side.User benefits ofthe MRES Websiteinclude:MRES benefits ofpartners using theMRES Websiteinclude:Access tonotes anddocuments inthe fileDocumentsare namedand uploadeddirectly to thefileControl ofyour own turntimesTurn times forSLA’s arepreciseAlways knowthe status ofthe fileCase loadbalancing**To request access tothe MRES Website andfor more information,please [email protected] Real Estate Services, Inc. intends that the information contained herein is intended only for the person or entity to which it is presented and maycontain confidential and privileged information. Any review, dissemination or other us of, or taking of any action in reliance upon, this information by personsor entities other than the intended recipient is prohibited.

10.EXPECTATIONS &METRICS

11.COMUNICATIONCommunication iskey for a successfulpartnership!Communicate anyissues or delaysimmediately please.MRES expects thatyou respond to allrequests within 24hours.MRES is expectedto keep the clientinformed at alltimes so we expectthe same from you.Morreale Real Estate Services, Inc. intends that the information contained herein is intended only for the person or entity to which it is presented and maycontain confidential and privileged information. Any review, dissemination or other us of, or taking of any action in reliance upon, this information by personsor entities other than the intended recipient is prohibited.11

12.EXPECTATIONS•Contacting our client directly on any order/referral from MRES is prohibited. Allcorrespondence and communications will be directly with MRES – NO EXCEPTIONS, (It isunderstood that LOCAL PARTNER may work with MRES’s clients for other companies andunderstands they will follow that entities protocol for communication.)•Your company has been chosen to perform all aspects of the real estate agent on behalf ofMRES and their respected client. All services performed by your company will be completedin a diligent and professional manner.•Acceptable forms of electronic communication will be attaching documents directly to ourfiles via our web page at www.morrealeres.com or emailed PDF files and/or WORDdocuments.•Our file number will always be entered into the subject line of all emails sent to MRES. Thefile number should always include the Prefix-file number.••Strict adherence to client specific closing instructions is required.••Relocation benefits are not to be discussed with the Transferee.Listing Agreement or document stating what the referral fee % is and what the commission isand what the split is must be sent as soon as possible.Services are not to be referred to the Transferee.12Morreale Real Estate Services, Inc. intends that the information contained herein is intended only for the person or entity to which it is presented and may containconfidential and privileged information. Any review, dissemination or other us of, or taking of any action in reliance upon, this information by persons or entitiesother than the intended recipient is prohibited.

13.REQUIRED TURN TIMESMRES has required turn times/metrics for every client.If MRES does not meet the required turn times of ourclient, penalties may applyTurn times and your scorecards are based on specificmetricsMorreale Real Estate Services, Inc. intends that the information contained herein is intended only for the person or entity to which it is presented and maycontain confidential and privileged information. Any review, dissemination or other us of, or taking of any action in reliance upon, this information bypersons or entities other than the intended recipient is prohibited.13

14.METRICSRequired MetricsExpectations - 95% or aboveResponse to Referral and/or BMA Request - 1 business dayComplete BMA - within 4 business daysSend Status Report - Every 2 weeksContact Customer - within 2 business days from signed agreementSubmit Agent Assignment - within 2 business days from signed agreementSend Contract of Sale with commission information - 1 business daySend Closing Package - 2 business days from closingSend Referral Fee to client - 1 business day from closing14Morreale Real Estate Services, Inc. intends that the information contained herein is intended only for the person or entity to which it is presented and maycontain confidential and privileged information. Any review, dissemination or other us of, or taking of any action in reliance upon, this information by persons orentities other than the intended recipient is prohibited.

15.We look forward to partnering with you to increase customersatisfaction, explore new ideas and services and make the MPreferred Network the best in the business!Thank You!!!15Morreale Real Estate Services, Inc. intends that the information contained herein is intended only for the person or entity to which it is presented andmay contain confidential and privileged information. Any review, dissemination or other us of, or taking of any action in reliance upon, this informationby persons or entities other than the intended recipient is prohibited.

16.


Morreale Real Estate Services, Inc. intends that the information contained herein is intended only for the person or entity to which it is presented and may contain confidential and privileged information. Any review, dissemination or other us of, or taking of any action in reliance upon, this information by persons or entities other than the ...

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